About Us

Everyday essentials can be useful, expressive, and ready to move with you.

Owala is a United States online destination for water bottles, tumblers, travel mugs, bags, and hydration accessories. We feature hydration and carry products for commutes, workouts, travel, coffee breaks, and daily errands.

Designed to Move With You

The store helps customers compare drinkware, bags, and accessories by format and intended use. We value useful product presentation, direct policies, and checkout information customers can review before ordering.

Browse by Everyday Need

Our assortment reflects the categories shown across this storefront. Review the relevant product page, size or format, care or use information, included components, ingredients or materials where applicable, and available options before selecting an item.

Care That Continues

Every US order has free standard shipping with no minimum. Processing normally takes 1–2 business days, followed by approximately 4–6 business days in transit, with tracking after dispatch. Eligible items may be returned for any reason within 30 days after delivery using a free prepaid return label, and no restocking fee applies.

Contact Owala at Support@owaleil.shop or (707) 559-8607. Customer service hours are Monday to Friday, 9:00 AM–5:00 PM, Central Time (America/Chicago).

Merchant Information

Owala
Email: Support@owaleil.shop
Phone: (707) 559-8607
Address: 779 Greer St, Covington, KY 41011, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM, Central Time (America/Chicago).